Introduces the concept of Business Process Management (BPM) and Business Process Re-Engineering (BPR) in bringing about integration and significant improvement in business processes. Impact of IT on business processes, its risks and benefits are also discussed in this chapter. Further, it provides an insight to the different mapping systems like Entity Diagrams, DFDs, Decision Trees and some more.
Includes the discussion on the relevance of auditing in Business Processes, the phases of the System Development Life Cycle (SDLC) and overview of Information Systems layers. Overview of the latest technological devices and popular computing models and architectures are also focused here.
Deals with the topics on fundamentals, components and functioning of Telecommunication systems, different types of networks and their architectures. Afterward, the chapter provides an insight into the working of the internet and its different technologies.
Comprehensively converses in detail various types of Business Information Systems at different levels of an organization. Further, the students are also introduced with some specialized systems like Core Banking system, CRM, ERP, CBS etc. used worldwide. Business reporting through IT and organizational roles and importance of access controls are outlined in this chapter for the sake of clarity of students of the concept.
Highlights various aspects pertaining to business process automation through application software. Emerging concepts in the field of IT like virtualization, Grid computing, cloud delivery model etc. are also covered in this chapter.
General Environment ─ Demographic, Socio-cultural, Macro-economic, Legal/political, Technological, and Global; Competitive Environment.
Meaning and nature; Strategic management imperative; Vision, Mission and Objectives; Strategic levels in organizations.
Situational Analysis – SWOT Analysis, TOWS Matrix, Portfolio Analysis ─ BCG Matrix.
Meaning, stages, alternatives, strategy formulation.
Marketing strategy, Financial strategy, Production strategy, Logistics strategy, Human resource strategy.
Organizational structures; Establishing strategic business units; Establishing profit centers by business, product or service, market segment or customer; Leadership and behavioral challenges.
REACHING STRATEGIC EDGE
Business Process Reengineering, Benchmarking, Total Quality Management, Six Sigma, Contemporary Strategic Issues.